Privacy policy

Who we are

This website belongs to RAMZANA JEWELLERS L.L.C, Shop G:55, Gold Land Building, Gold Souk, Deira, Dubai, United Arab Emirates. You can contact us on +971 58 899 1325 or at info@ramzanajewellers.com.

What we collect

When you send our contact form, we keep:

• your name and phone number
• your email address, if you give it
• your message, and the product you asked about, if any
• the date and time you sent it

You do not need an account to use this website, and we do not take payments on it.

To stop spam, we briefly keep a count of messages sent from each internet address. This count is deleted automatically after one hour.

Why we use it

We use your details only to answer your enquiry and to help you with your purchase. We do not sell or rent your details to anyone, and we do not add you to marketing messages without your permission.

Who can see it

Only the owner of Ramzana Jewellers can read the messages sent through this website. The company that hosts our website stores the data for us, but does not use it for its own purposes.

WhatsApp and phone calls

If you contact us on WhatsApp, the conversation takes place in WhatsApp and its own privacy policy also applies. We only use what you tell us to answer you.

Cookies

This website uses only the cookies it needs to work: a security cookie when you send the contact form, and a login cookie for our store team. We do not use advertising or tracking cookies.

Our fonts are loaded from Google Fonts, so your browser connects to Google when you open a page.

How long we keep it

We keep your enquiry only as long as we need it to help you and for our business records.

Your choices

You can ask us at any time to show you, correct or delete the details we hold about you. Call us, send a WhatsApp message or email info@ramzanajewellers.com.

Changes to this policy

If we change this policy, we will update it on this page and change the date at the top.